How to Get a Second Opinion From Microsoft Defender On Windows 7, press the F8 key while your computer is starting and you’ll see a boot options menu that allows you to select “Safe Mode”. To boot into Safe Mode on Windows 8, 10,or 11 press and hold the Shift key while clicking the “Restart” option and then navigate to Troubleshoot > Advanced Options > Windows Startup Settings > Restart > Safe Mode. Run a Microsoft Defender scan and then a Malwarebytes scan from within Safe Mode and it may have more luck removing malware it normally can’t. To do that, you’ll need to Boot Windows into Safe Mode, which will keep it from loading normal startup applications - including, hopefully, that nasty malware. If you have a very stubborn malware infection, you may need to scan for malware from outside your normal Windows system. RELATED: How to Use Safe Mode to Fix Your Windows PC (and When You Should) Use Safe Mode for Stubborn Malware If Malwarebytes and Microsoft Defender Weren’t Able to Get Rid of the Malware The combination of Microsoft Defender and Malwarebytes should get rid of the vast majority of malware that you might encounter, and if you have them both running, they should protect you going forward as well. It’s the only product on the market that can easily clean up crapware and spyware. It’s not an ordinary antivirus product, it’s designed to solve modern threats. Regardless of what the problem is, our first step is always to download and run a scan with Malwarebytes, the single best anti-malware tool on the planet. Adware will infect your browser and even Windows, and ransomware will try to lock your PC. If your computer is behaving badly - whether it’s running extremely slow, web pages are acting weird, or you’re seeing ads showing up in places that you normally wouldn’t, you probably have some kind of new malware on your computer. Spyware will track everything that you’re doing or redirect your search and home pages to places you don’t want to go. How to Scan for Malware, Spyware, Ransomware, Adware, and Other Threats Of course, if you aren’t sure, go ahead and run a scan–it couldn’t hurt. This will show you more information about what virus was detected and what the antivirus did with it.
You can also open your antivirus program and check its quarantine or its virus detection logs. RELATED: What's the Best Antivirus for Windows 10 and 11? (Is Microsoft Defender Good Enough?) Try to avoid doing that in the future, but don’t worry too much.
If you see a message like this, you’re likely visiting an infected web page or downloading a harmful file. In other words, a “virus detected” message that occurs during normal use of your computer doesn’t mean the virus actually did anything.
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